Shipping Policy

Shipping policy


Last updated: October 2025

At Wooflu, we aim to deliver your order safely and on time.
We ship to the United States, Canada, United Kingdom, and Australia.

1. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

2. Delivery Time

Estimated delivery times vary by destination:

  • United States: 7–15 business days

  • Canada: 10–20 business days

  • United Kingdom: 10–18 business days

  • Australia: 10–20 business days

Shipping times may vary due to customs, carrier delays, or high-volume periods.

3. Shipping Confirmation

Once your order is shipped, you will receive a confirmation email with tracking details.

4. Incorrect Address

Please ensure your address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

5. Lost or Delayed Packages

If your package does not arrive within the estimated timeframe, please contact us at wooflustore@gmail.com and we’ll help track or replace it.

6. Returns

Returns are accepted within 30 days of delivery — see our full Return & Refund Policy for details.

Free Shipping

Enjoy free nationwide delivery with full insurance and tracking included.

Premium Support

Humanized customer service via Email and Live Chat, Monday to Friday from 8:00 AM to 8:00 PM (EST).

Secure Payment

100% secure checkout with SSL 256-bit encryption and trusted payment gateways.

Exchanges & Returns

Easily request exchanges or returns within 30 days of purchase with our hassle-free process.