Shipping Policy
Shipping policy
Last updated: October 2025
At Wooflu, we aim to deliver your order safely and on time.
We ship to the United States, Canada, United Kingdom, and Australia.
1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
2. Delivery Time
Estimated delivery times vary by destination:
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United States: 7–15 business days
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Canada: 10–20 business days
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United Kingdom: 10–18 business days
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Australia: 10–20 business days
Shipping times may vary due to customs, carrier delays, or high-volume periods.
3. Shipping Confirmation
Once your order is shipped, you will receive a confirmation email with tracking details.
4. Incorrect Address
Please ensure your address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
5. Lost or Delayed Packages
If your package does not arrive within the estimated timeframe, please contact us at wooflustore@gmail.com and we’ll help track or replace it.
6. Returns
Returns are accepted within 30 days of delivery — see our full Return & Refund Policy for details.